kinghokiPrivacy Policy

This page describes what we collect when you use kinghoki and how we keep that data protected. A user registers with an email, password, and phone number; completes identity verification by uploading a government ID and selfie; then deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). We log every step of this flow—verification documents, deposit confirmations, account login times—and store it securely behind your kinghoki login.

We at kinghoki operate in supported jurisdictions across Southeast Asia, including Jakarta, Surabaya, Bandung, and Medan. Our privacy commitments are designed around transparent data handling: we collect only what is necessary for account setup and regulatory compliance, we do not share your data with third parties outside the payment chain, and we give you permanent access to your transaction history via your account menu.

This policy covers our collection, use, retention, and protection of your data on kinghoki. If you have questions, contact our support team through the help menu in your account settings.

What We Collect on kinghoki

We collect the minimum data necessary to verify your identity, process deposits and withdrawals, and comply with local law. During registration, we collect your email address, phone number, and a self-chosen password. During KYC verification, we collect a government-issued ID photo and a recent selfie. We also collect and store your deposit method details (e-wallet user ID or bank account reference) and record every transaction—deposit timestamp, amount, payment method, settlement confirmation, withdrawal request time, and processing status.

Registration data

Email, phone, password, and account creation timestamp. We use this to authenticate your login and send you account notifications.

KYC verification

Government ID photo and selfie. We store these securely to comply with local regulation and prevent fraudulent account access.

Transaction history

Every deposit, bet, settlement, and withdrawal. Stored with timestamp and confirmation code, accessible from your account menu anytime.

We also collect device and app data—your Android version or iOS browser type, IP address at login, and data-usage metrics (how much bandwidth the kinghoki app consumes). This helps us optimize app performance and debug connection issues. We do not collect your location data, contact list, or any data outside your kinghoki account activity.

How We Use Your Data

We use your email to send deposit confirmations, withdrawal notifications, and password-reset links. We use your phone number for account security—if someone tries to reset your password, we may verify via SMS. We use your KYC documents to verify your identity once during account setup and comply with local law. We use your transaction history to generate your account statement, calculate deposit-confirmation timing, and process withdrawal requests during business hours.

We do not use your data for marketing, advertising, or analytics beyond maintaining the kinghoki platform itself. We do not sell your data to third parties. We do not share your KYC documents with external vendors—they remain on our secure servers.

Third-Party Processors

We use third-party payment processors to handle DANA, e-wallet, mobile banking, local payment, and online payment transactions. Each processor receives only the information necessary to complete your deposit: your wallet user ID, the transfer amount, and a transaction reference from kinghoki. We also use bank-transfer intermediaries for e-wallet, mobile banking, local payment, and online payment transactions—they see your Virtual Account number and the amount you transfer, nothing else.

Data Retention and Storage

We retain your account data indefinitely while your kinghoki account is active. This includes registration details, KYC documents, transaction history, and login records. If you request account closure, we may retain certain data for a limited period to comply with local law or to resolve disputes. We store all data on encrypted servers located in the jurisdictions where kinghoki operates—our servers may sit outside your home country, but your data is protected by kinghoki's encryption standards.

Your transaction history is permanent and fully accessible from your account menu. You can review all past deposits, bets, settlements, and withdrawals anytime by logging into kinghoki on your phone or desktop. This permanent record helps you track your account activity and dispute any discrepancies if needed.

Your Rights on kinghoki

You can access, update, or delete your account data through your kinghoki account settings. To change your email or phone number, go to Account Settings and update your profile. To request a copy of all your data (registration details, KYC documents, transaction history), contact our support team. To close your account completely, use the account-closure option in your settings; we will disable your login and mark your account as closed, though transaction records remain for regulatory purposes.

If you forget your password, use the "Forgot password" link on the kinghoki login page. We send a reset link to your registered email address. For other privacy concerns—if you believe your data has been misused, or if you want clarification on how your withdrawal is being processed—reach out to our support team through the help menu in your account settings.

Password Reset and Account Security

We never ask for your kinghoki password via email or support messages. If you reset your password, you receive a one-time link valid for subject to verification. Once you create a new password, the reset link expires. Your account session can be active on multiple devices simultaneously, but only you hold your login credentials. If you suspect unauthorized access, change your password immediately and contact support.

Our Privacy Commitments

We at kinghoki are committed to transparent data handling. We collect only the data necessary for account setup, identity verification, and regulatory compliance. We encrypt all stored data and do not share your KYC documents or personal details with external vendors. Your transaction history—showing every deposit, bet, and withdrawal—is permanent, auditable, and accessible only to you and kinghoki staff for support purposes.

Payment processors (DANA, e-wallet, bank partners) may be located outside your jurisdiction and subject to their own privacy policies. By using kinghoki, you consent to these transfers as necessary for processing your deposits and withdrawals. We have no control over those third-party policies, but we share only the minimum data needed for payment completion.

This privacy policy applies to all kinghoki services: sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live dealer (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). Services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Contact and Policy Updates

If you have questions about this privacy policy or how kinghoki handles your data, use the help menu in your account settings to contact our support team. We may update this policy from time to time. Material changes will be announced via email to your registered address. Your continued use of kinghoki after an update constitutes acceptance of the revised policy.