kinghoki Terms of Use

When you open an account on kinghoki, you agree to a set of commitments between you and our platform. This page outlines what we at kinghoki require from you, what you can expect from us, and how we handle disputes, account security, and the legal framework under which kinghoki operates. These terms are not meant to be adversarial—they exist to protect both your account and our platform's integrity.

Our terms cover account eligibility, deposit and withdrawal mechanics, how bonuses work, what happens if we detect suspicious activity, and our commitment to data protection. We keep the language plain and factual rather than dense legalese, because you should understand what you are agreeing to. If you have questions after reading this page, use the help menu in your kinghoki app to contact our support team.

Account Eligibility and Responsibility

We at kinghoki open accounts only to users in supported jurisdictions where local law permits online wagering. You are responsible for verifying that access and use of kinghoki comply with your own jurisdiction's law. If you reside in Jakarta, Surabaya, Bandung, Medan, or another supported region and meet our eligibility criteria, you can open an account by providing your email, setting a password, and entering your phone number. We then require identity verification—upload a government ID photo and a recent selfie—before you can deposit funds.

You represent that you are of legal age and that the information you provide to kinghoki is accurate and complete. If your circumstances change (e.g., you move to a jurisdiction where kinghoki is not available), you are responsible for notifying us. We may suspend or close your account if we detect that you are operating from an unsupported jurisdiction.

Account Security and Password Management

Your kinghoki account is tied to your email and password. We undertake to store your password encrypted and never request it via email or support chat. If you forget your password, use the "Forgot password" link on the login screen; kinghoki sends a reset link to your verified email address. Do not share your password with anyone. If you suspect unauthorized access, change your password immediately and contact our support team.

Deposits, Withdrawals, and Payment Terms

kinghoki accepts 9 payment methods: 5 e-wallets (DANA, e-wallet, mobile banking, local payment, online payment) and 4 banks (e-wallet, mobile banking, local payment, online payment), plus e-wallet support. When you initiate a deposit, we process it through your chosen payment provider. E-wallet transfers typically complete within seconds; bank transfers generate a Virtual Account number valid for 24 hours. Once your payment provider confirms the transaction, kinghoki credits your account. We do not charge deposit fees.

Deposit confirmation

We log all deposits with a confirmation code and timestamp. E-wallets settle within seconds; bank transfers within subject to verification depending on your bank.

Withdrawal review

Withdrawal requests are reviewed during business hours before funds leave kinghoki. Processing typically takes 2–4 hours once approved.

Payment method

Withdrawals route to the same payment method you deposited from, unless you register a different method under your verified name.

We reserve the right to decline or cancel a withdrawal if we suspect fraud, unauthorized access, or violation of these terms. If your withdrawal is declined, we notify you and explain the reason. Funds remain in your kinghoki account and can be resubmitted once the issue is resolved.

Minimum and Maximum Amounts

Each payment method has minimum and maximum transaction limits set by the provider (mobile banking, local payment, etc.) and kinghoki. These limits are displayed in the deposit and withdrawal screens. We do not impose arbitrary limits; they reflect payment provider regulations and our risk management practice. During peak periods (e.g., around Idul Fitri or Idul Adha), some providers may adjust their limits temporarily.

Bonuses and Promotional Terms

kinghoki may offer bonuses to new or returning account holders. These bonuses have specific terms—minimum deposit amounts, playthrough requirements, expiration dates, and game eligibility restrictions. We clearly display these terms when you receive a bonus. Any bonus is credited to your account separately from your cash balance and may have usage restrictions (e.g., bonuses may apply only to specific games or markets).

We reserve the right to modify or withdraw bonus offers at any time. If a bonus has expired or you have completed its playthrough requirement, the bonus balance is forfeited. Bonus terms are final and non-negotiable; if you accept a bonus, you agree to its conditions.

Prohibited Activities and Account Suspension

We at kinghoki prohibit several activities on our platform. You must not create multiple accounts to circumvent limits or claim bonuses repeatedly. You must not use automated tools, scripts, or bots to access kinghoki markets. You must not attempt to manipulate game outcomes or collude with other account holders. You must not use kinghoki for money laundering or any illegal activity. Violations result in account suspension and forfeiture of funds.

We conduct periodic account reviews to detect suspicious patterns. If we find evidence of prohibited activity, we suspend the account, notify you of the reason, and may report the incident to relevant authorities. You have the right to dispute a suspension by contacting our support team, but our decision is final.

Our Jurisdiction and Dispute Resolution

kinghoki operates in supported jurisdictions across Southeast Asia where local law permits online wagering. Our services are available only where applicable law permits. Users are responsible for verifying compliance with their own jurisdiction's law. Disputes arising from your account or use of kinghoki are resolved through our internal support process first. If you remain unsatisfied, you may escalate to our dispute resolution team.

These terms are governed by the laws of the jurisdiction in which kinghoki is licensed. Any legal action must be brought in a court of competent jurisdiction in that location. We aim to resolve disputes within 7–14 business days of your formal complaint. Contact support through the help menu in your kinghoki app or via email (support details available on the kinghoki website).

Data Protection and Privacy

We at kinghoki store your account data—name, ID number, phone, email, deposit and withdrawal records—securely behind your login. This information is encrypted and never shared with third parties outside kinghoki's operations. Your data is retained for the life of your account and for a period after account closure as required by law. You can request a copy of your personal data anytime via the account settings menu.

Terms Modifications and Acceptance

kinghoki may update these terms at any time. If we make material changes, we notify you via email or in-app notification. Your continued use of kinghoki after notification constitutes acceptance of the updated terms. If you do not agree with the new terms, you may close your account and withdraw your balance.

By creating an account on kinghoki, you acknowledge that you have read, understood, and agree to these terms. If you have questions, contact our support team. We undertake to apply these terms fairly and consistently to all account holders.